If you’ve been involved in a car accident in Boston, knowing what to do next can make a major difference in how smoothly the process goes. From protecting your safety to protecting your vehicle repair, the steps you take early on matter.
Before you call your insurance company, call Moreno Auto Collision. We help guide Boston drivers through the process from the very beginning so costly mistakes can be avoided.
After a car accident in Boston:
– Make sure everyone is safe
– Document the crash
– Call Moreno Auto Collision before calling your insurance
– Follow the repair guidance
Your safety comes first. After an accident:
Check yourself and others for injuries
Move to a safe location if possible
Call emergency services if anyone is hurt
Do not leave the scene until it is safe and appropriate to do so.
Proper documentation helps protect you later.
Take photos of vehicle damage
Photograph license plates and the accident scene
Exchange information with the other driver
If police are present, request a report number
These details can help avoid delays or disputes during the repair process.
Many drivers don’t realize this:
You have the legal right to choose your own repair shop.
Insurance companies may recommend a shop, but they cannot require you to use it. Choosing a trusted local repair shop ensures your vehicle is repaired properly — not rushed or under-repaired.
This step is critical.
Before contacting your insurance company, call Moreno Auto Collision. We help Boston drivers understand:
What information to share
What questions to ask
What to avoid saying too early
This guidance can prevent unnecessary complications and help protect the quality of your repair.
Once your vehicle is brought in, the repair process typically includes:
Damage assessment
Insurance coordination (if applicable)
Ordering necessary parts
Professional repair and refinishing
At Moreno Auto Collision, we keep you informed at every stage so there are no surprises.
If your insurance policy includes rental coverage, we can help coordinate a replacement vehicle while your car is being repaired. This allows you to continue your routine without disruption.
For over 25 years, Moreno Auto Collision has helped drivers throughout Boston recover after accidents by providing:
Honest guidance
High-quality repairs
Clear communication
Stress-free service
We focus on doing the job right — not shortcuts.
Many drivers have similar concerns after an accident. We’ve created detailed FAQ pages to help you understand your options and feel confident moving forward.
Helpful resources:
If you’ve been in a car accident in Boston, don’t go through the process alone.
Before you call your insurance company, call Moreno Auto Collision.
We’re here to help you protect your vehicle and make the right decisions from the start.
(617) 333-0319
675 South Street, Roslindale, MA
