“These answers reflect best practices for drivers in Boston and surrounding communities.”
No. By law, you have the right to choose the repair shop you trust. Your insurance company cannot force you to use a specific body shop. At Moreno Auto Collision, we work directly with your insurance company to protect your repair and your best interests.
Yes. We work with all insurance companies and help coordinate the process so your experience is clear and stress-free.
Yes. Our job is to guide Boston area drivers from the beginning. We explain each step clearly so you can make informed decisions without pressure.
The most important thing is to:
– Ensure everyone is safe
– Move to a safe location
– Document the accident with photos
Before calling your insurance company, call Moreno Auto Collision…
That is completely valid. We explain the advantages and disadvantages of using insurance versus paying out of pocket so you can choose what works best for you.
Repair time depends on the extent of the damage and insurance approval. At Moreno Auto Collision, we work efficiently and keep you informed throughout the entire process.
Yes. We use high-quality parts and professional repair methods, following industry standards to ensure a safe and long-lasting repair.
Yes. If your policy allows it, we help coordinate a replacement vehicle while your car is being repaired.
Yes. Our reputation is built on years of experience, attention to detail, and satisfied customers. We make sure every repair is done correctly, without shortcuts.
Because after an accident, you need an honest, professional, and reliable repair shop. At Moreno Auto Collision, we guide you through the process, handle the details, and make sure the job is done right from start to finish.
